Contact Pure Bali
Whether you have questions about our botanical collection, our sourcing standards, or our location in Medan, we are here to help. Our team is dedicated to providing clear and helpful information to support your wellness journey through transparency and traditional insight.
Support Channels
We provide expert guidance on our collection and general information regarding our traditional sourcing practices in North Sumatra.
General Inquiries
For questions about our botanical blends or wellness philosophy, please reach out via email. We strive to respond to all messages within two business days with detailed, high-integrity information.
[email protected]Phone Support
If you prefer to speak with a representative, you can call our office directly. We can provide information on product availability and general guidance on how our collection fits into a natural lifestyle.
+62 61 456 0456Wholesale and Partnerships
We are always interested in connecting with local growers and wellness professionals who share our values. If you are focused on sustainable cultivation and botanical integrity, we invite you to start a conversation about potential synergies.
Local Growers
Sourcing raw materials from verified organic gardens in North Sumatra.
Wholesale Distribution
Structured accounts for luxury boutiques and wellness centers.
Visit Us in Medan
Our primary office is located in the heart of Medan, North Sumatra. We welcome inquiries regarding our products and operations at our physical address during business hours. For detailed guidance on specific supplements, please book an appointment via email.
Location Address
Jl. Gajah Mada No. 15, Petisah Tengah,
Medan Petisah, Medan,
Sumatera Utara, 20111, Indonesia
Business Hours
- Mon - Fri 09:00 - 18:00
- Saturday 09:00 - 14:00
- Sunday Closed
Digital Presence
Follow our updates online to stay informed about new botanical additions and wellness insights. We regularly share information about seasonal harvests, traditional practices, and the integrity of our ingredient sourcing.
Quality Commitment
Please note that Pure Bali provides botanical information for educational purposes as part of a lifestyle approach to wellness. We do not provide clinical advice or medical guidance. For specific health concerns, always consult a qualified professional.